![]() Microsoft will let us know once this issue has been resolved. To work around this issue, remove the optional features before trying the cloud download option. The process will begin, but an error will occur and roll back the changes. The cloud download option is not currently working when specific optional features are installed. This new cloud download option is available to all Windows 10 devices and is different from the “Recover from the cloud” feature available on some earlier Windows 10 devices. The cloud download option will reinstall the same build, version, and edition, that is currently installed on your device. Previously, Reset this PC was only able to do a local reinstall and would build a new Windows installation from existing Windows files. Starting with Windows 10 build 18970, Reset this PC now provides users a new choice to cloud download Windows or use local reinstall. The new UI provides a more consistent experience across devices with different configurations and requires fewer clicks to complete. ![]() Starting with Windows 10 build 18312, Microsoft added a new UI for Reset this PC as part of Settings > Update & Security > Recovery. Resetting reinstalls Windows 10, but lets you choose whether to keep your files (refresh) or remove them (reset), and then reinstalls Windows 10.
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June 2023
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